99bmw's Privacy Policy

1 Types of Information Collected

99bmw collects user information in various ways. This information comes primarily from two sources — what you provide directly and what is automatically recorded while you use our platform.

1.1 Information You Provide Directly

Information you provide when registering an account or using our services includes:

• Full name and date of birth (for age verification)
• Email address and contact number
• National ID or passport details (for identity verification when required)
• Financial transaction details (related to bKash, Nagad, Rocket, Upay or bank transfers)
• Profile settings and preferences

1.2 Automatically Collected Information

When you use 99bmw, the following information may be collected automatically:

• IP address and browser type
• Device type (mobile, tablet, desktop)
• Time spent on the platform and pages visited
• Cookie and session data
• Transaction history and gaming activity

2 Purpose of Using Information

99bmw uses your information only for specific and legitimate purposes. Those purposes are clearly stated below:

• Account Management: To create, maintain, and keep your account secure.
• Service Delivery: To provide slots, cricket betting, and live casino services without interruption.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Age Verification: To ensure that only users aged 21 or above may use the platform.
• Customer Support: To resolve your complaints and queries.
• Security and Compliance: To prevent fraud, money laundering, and other illegal activities.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Communications: To send relevant information and updates with your consent.

3 Cookie Policy

The 99bmw website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of the site.

3.1 Types of Cookies

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your language and preferences.
• Analytics Cookies: Help improve services by analyzing user behavior.
• Marketing Cookies: For displaying relevant advertisements — only with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit some functionality of the platform.

4 Data Storage and Security

The security of your information is our highest priority. 99bmw applies industry-standard security measures:

• SSL/TLS Encryption: All data transmission between you and our servers is encrypted.
• Secure Data Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.

5 Sharing Information with Third Parties

99bmw does not sell your personal information. However, limited information may need to be shared with certain trusted third parties to operate our services:

5.1 Payment Processors

The necessary financial information is shared with the relevant payment providers to process bKash, Nagad, Rocket, Upay and bank transfers. This information is used solely to complete transactions.

5.2 Technology Partners

We work with certain technology service providers to operate the platform. They are all bound by strict confidentiality agreements and may use your information only for the specific purposes defined in those agreements.

5.3 Legal Obligations

Information may be shared with authorities to comply with court orders or applicable law, or to assist in investigating fraud and suspicious activity.

6 User Rights

As a user of the 99bmw platform, you have the following rights:

• Right to Access: You may request to view what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: Subject to certain conditions, you may request deletion of your information (where there is no legal obligation to retain it).
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be limited.
• Right to Data Portability: You may request your information in a structured format.
• Right to Opt Out of Marketing Communications: You may opt out of promotional communications at any time.

To exercise these rights, send an email to [email protected]. We always aim to respond within a reasonable time.

7 Protection of Minors

99bmw is a responsible gaming platform. This service is for users aged 21 or above only. We do not knowingly collect information from anyone under the age of 21.

If a minor's information enters our system for any reason, it will be deleted immediately upon discovery and the associated account will be closed. If a parent or guardian believes their child is using our platform, please contact us without delay.

8 Data Transfers

99bmw's servers may be located in various places. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that your information remains protected in accordance with the standards described in this privacy policy.

All data transfers comply with applicable law, and contractual security arrangements with third parties are ensured.

9 Changes to the Privacy Policy

We may update this privacy policy from time to time — due to changes in our services, adoption of new technology, or legal requirements. Whenever significant changes are made:

• The last updated date on this page will be changed.
• You will be notified by email or on the platform for important changes.
• Continued use of the platform after changes are made will be considered acceptance of the new policy.

We recommend that you visit this page regularly and stay informed about any changes.

10 Responsible Gaming and Use of Information

99bmw believes in responsible gaming. We monitor information related to your gaming activity only in your interest — such as to identify signs of excessive play and to provide assistance when needed.

If you wish to set gaming limits or apply self-exclusion, please visit our Responsible Gaming page or contact our support team.

11 Applicable Law and Dispute Resolution

This privacy policy is governed by applicable law. For any dispute or ambiguity relating to this policy, we ask that you contact us directly first. We believe most issues can be resolved through fair discussion.

If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full effect.